Shipping & Delivery

Your postage costs will be calculated after your order is placed and added to your invoice which will be forwarded by email for your approval.

Shipping

Treelight Toys use Star Track Couriers and/or Couriers Please as the fastest way to get your  deliveries to you.

We do not ship PO Boxes.

Tracking your Delivery

You will be sent a shipping notification email from Star Track or Couriers Please with your individual tracking code. You can then track the progress of your parcel delivery on their website.

Please be aware that you will need to be at your location to receive the goods. Deliveries are made between 9am-5pm Monday to Friday. In the case that delivery is not possible, a card will be left in your letterbox and you will need to liaise with the Courier company to arrange a redelivery.